Expert Guide: Simply Energy Review and Ratings

Simply Energy is Australia’s leading retail electricity provider, offering a range of competitively priced electricity and gas plans to residential, small and medium business, large, and industrial customers across some of the National Electricity Market (NEM) regions. Simply Energy focuses on sustainability and customer satisfaction to provide a variety of options for customers to choose from.

These options include variable-rate, fixed-rate, and green energy plans for those looking to reduce their carbon footprint. Some of Simply Energy’s plans include partner perks, such as discounts and offers from NRMA, RAA, seniors cards, and BIG4. And, with no lock-in contracts or exit fees, customers can switch to a plan that best fits their needs.

Get the Best Simply Energy Deal with Our Comparison Tool

Find Simply Energy in the following states

The following table illustrates where Simply Energy is available in Australia:

StateElectricityGas
New South WalesAvailableAvailable
QueenslandAvailableNot Available
VictoriaAvailableAvailable
South AustraliaAvailableAvailable
Western AustraliaNot AvailableAvailable

Simply Energy Plans

Simply Energy’s Residential and business electricity deals are among the most unique on the market. Some exclusive products are available only to club members and free movie tickets are included in promotions. The prices vary according to the region, so read for more details.

Simply Energy offers incentives, vouchers, and other exclusive offers for customers who are members of certain clubs or loyalty programs. For more information, contact us.

Simply Energy Motoring Club


Eligible customers can take advantage of exclusive deals and discounts from various auto clubs by signing up for Simply Energy’s electricity and gas plans. Remember that some deals are specific to individuals or states, and energy rates can vary depending on where you live.

  • Using energy utilization data, the program helps customers save energy and money on utility bills by providing personalized energy-saving tips.
  • Customers have access to their usage data and energy-saving tips via the program’s online platform, which they can access 24/7.
  • Keep track of your energy usage and costs with alerts and notifications that notify you when you exceed certain thresholds.
  • Customers can customize their dashboard with information that is relevant to them.
  • Allows customers to compare their energy usage and costs over time to see progress and help with budgeting
  • Discounts may also be available for energy services, such as solar appliances and panel installation.

 

Simply Energy RAA and Simply NRMA


A member of the RAA is eligible for discounts on their energy bills by signing up for this plan without locking into a contract. Electricity usage and supply charges are discounted exclusively for NRMA members with Simply Energy. These plans are available for members of these auto clubs in NSW and SA. You can save on electricity usage and supply charges with a guaranteed discount.

Simply NRMA, solar deals and simply good for NRMA:

  • Fuel vouchers up to $200 are available.
  • You will receive a 10% discount on your electricity usage and supply charges.
  • Save 18% on gas usage and supply charges.
  • Take advantage of the 12c/kWh FiT.
  • Your gas consumption will be offset 100%, with green power generated from accredited renewable sources

 

Simply Blue Perks


With NRMA Blue Perks, eligible NRMA members get 12-month complimentary membership along with electricity usage and supply discounts. Those living in Victorian, Queensland, and Western Australian residents can take advantage of the offer. However, this offer is currently unavailable for first-time customers in Victoria and New South Wales.

Simply Blue Perks program offers customers discounts and deals on certain products and services like dining discounts, experiences, grocery discounts, travel discounts, driving discounts, and car rentals.

  • Thousands of attractions, tours, and adventures, including SEA LIFE Aquarium Sydney, Brisbane River Midday Sightseeing Cruise, and more at a 15% discount.
  • For travel benefits, link your Opal card to My Fast Ferry to get 10% off single adult fares.
  • Get discounts on Virgin Australia flights, Expedia, or NRMA Parks and Resorts accommodation.
  • Take advantage of 20% off discounts at thousands of restaurants, cafes, and takeaways.
  • Get 4% off Woolworths Store Gift Cards and stock up your pantry with whatever you need.
  • A 15% discount is available on SIXT daily car hire rates, plus a free upgrade is included.
  • Easy to access to Myaccount app and no lock-in contracts and zero exit fees.

 

Simply Movies


With the Simply Movies plan, residents in Victoria can enjoy fun perks and discounts, plus carbon-neutral energy, for no extra charge. How does it work, you ask? Register with Simply Movie Perks, and you’ll be able to take advantage of the benefits immediately. Join Vrewards today to get deals like:

  • The Village Cinemas partnership may provide customers with monthly rewards points and energy discounts.
  • Whether it’s a movie ticket or Gold Class upgrade, or popcorn and treats, redeem your points at any Village Cinemas.
  • The plan offers 1,000 Vreward points per month for the duration of the service. Customers who sign up can earn a whopping 24,000 Vrewards points.
  • In the Vrewards program, 2,500 points are worth a standard movie ticket.
  • You will receive 2,000 Vrewards points monthly (12,000 points per fuel each year).

 

Simply Energy Saver


The Simply Energy Saver plan offers competitive energy charges and discounts for customers. With this offer, users will receive a generous guarantee of off-setting usage and supply charges in Victoria and New South Wales.

Here are some of the deals currently available:

  • You don’t need to activate an app or add-on to access carbon-neutral energy.
  • No lock-in contracts and zero exit fees.
  • Using the MyAccount app, you can access your energy wherever you are.

 

Simply Seniors


A unique senior plan is also available from Simply Energy. Valid Seniors cards can be used to avail of special discounts and low variable rates similar to Auto Club’s. You are in control of how you are billed and how you pay back because there are no payment fees or paper bills. Victorian, Queensland, South Australian, and Western Australian customers can purchase this plan.

Here are some of the deals available once you sign up for simply seniors:

  • No extra transaction fees, and the freedom to choose the payment method.
  • You don’t need to activate an app or add-on to access carbon-neutral energy.
  • There is no lock-in contract and no exit fee.

Find Your Perfect Energy Plan with
Simply Energy Today

How to Apply/Switch to Simply Energy?

Using Select and Switch, you can easily switch to Simply Energy by following these steps:

Comparison Phase

Step 1: Visit the Select and Switch website and enter your postcode to find available energy plans in your area.

Step 2: After ending your postcode, choose electricity & gas plans (in a bundle) or separately as gas plans or electricity plans.

Step 3: You will need to answer whether you own solar panels or not. It is time to select your property type for business or home.

There is also an available in case you are moving to a brand-new location. Alternatively, you can select this option if you have a concession card.

Step 4: Provide details about your recent gas or electricity bills. Your current provider, starting date, and end date. However, if you don’t have the bill in hand, you can choose “No” and move to the next step.

Step 5: Enter your details; Name, email, contact number, and promo code (if applicable).

Once that is done, Select and Switch will provide you with an array of plans detailing your

payment (with or without a discount) depending on your location and previous plan.

Step 6: Sign up for a plan or request a call-back for more information.

Step 7: You’ll be prompted to add your account information (name, email address, phone number, and date of birth) as soon as you select a plan. Do read and confirm all the details before submitting your switch request.

Apply Phase

Upon completing this form, your new provider will reach out to you as soon as possible.

Wait for your switch to be processed. Keep an eye on your energy accounts and bills during the transition period. It may take a few weeks for your switch to be completed.

That’s it! After you switch to Simply Energy, you will become a customer of the company and will receive your energy from them. To find out more about the switching process or if you need any assistance, contact Select and Switch.

Get a Quote for Simply Energy Plans in Minutes

FAQs

Australia-based Simply Energy offers retail energy and gas plans. Simply Energy is a wholly-owned subsidiary of ENGIE, the French multinational electricity and gas provider. Operating in over 70 countries, ENGIE is one of the world’s largest energy companies. In addition to being listed on the New York Stock Exchange and Euronext Paris, it is a publicly-traded company.

Here are a few ways to contact Select & Switch to learn about energy comparison and switching processes.

  • By phone: Select and Switch offer phone support to its customers. You can easily reach them on 1800 959 969 (Mon-Fri, 9 am to 5 pm)
  • By email: You can also reach Select and Switch at [email protected] or fill out the contact form available on the website.

No matter how you contact Select and Switch, ensure that you have your account or customer reference number handy, so their customer service team can locate and assist you more quickly.

Simply Energy charges a connection fee when you open a new account. When moving into a new property, these fees encompass electric and/or gas connections, disconnection fees, and meter reading fees. Depending on your distributor, fees may vary.

Energy providers charge customers connection fees to cover the costs of setting up and connecting their homes and businesses to the energy grid. Factors such as the provider, location, and others can influence the fees for these services. If you want more information about connection fees or other fees that may apply, you can check Simply Energy’s website or contact them directly.

In Australia, GST is applied to most goods and services, including electricity and gas. GST is added to the price of the goods and services, and the seller is responsible for collecting and remitting it to the government. So, if you are purchasing electricity or gas, the GST will generally be included in your price.

You can typically see the GST component of the price listed separately on your energy bill. Rates on websites will clearly display the rate inclusive or exclusive of the GST component. Typically these are shown as inclusive of GST.

Solar Feed-in tariffs for residential are not subject to GST. Businesses, however, will need to pay GST for their feed-in tariff income.

Customers can choose Simply Energy for their retail energy needs within some regions of Australia’s National Electricity Market (NEM) regions. It includes New South Wales, Queensland, Victoria, and South Australia. While the Australian Capital Territory only offers gas plans. If you live in one of these states, the company may be able to service your business or home.

Simply Energy appears to be a reasonable choice for most residential and small business electricity customers. Interesting offers, competitive rates, and various energy management and reduction services are available.

Members of one of Simply Energy’s partnered clubs may find it especially appealing. Focusing on local innovation and expanding their services for Australians, they are dedicated to providing the highest quality service possible. Simply Energy won Canstar Blue awards for ‘Most Satisfied Customers’ in electricity and natural gas in two consecutive years – 2016 and 2017.
Simply Energy gas plans also won the Reader’s Digest Quality Service Award in 2021.

Simply Energy offers power and gas to NSW, VIC, and SA residents, the only states where the company offers both. Bundling utilities with Simply Energy won’t get additional discounts in any case.

The Australian government and businesses established this program to drive voluntary climate action. It means that Simply Energy will offset your energy consumption’s carbon emissions by signing up for one of these plans.

Simply Energy also offers GreenPower offsets to its customers. It is carbon neutral for its product, certified by Climate Active. All your emissions are offset by Climate Active, the government organization that certifies Simply Energy’s plans, free of charge. Green Power cannot be purchased to support renewable energy, however.

If you live in South Australia, do explore the possibility of taking advantage of two other green initiatives offered by Simply Energy:

Simply Energy Virtual Power Plant (VPP):

Simply’s VPP program is available to South Australians with solar systems and Tesla Powerwall batteries. By doing so, you may be able to share excess solar energy with other members of the community at times when they need it. In return, Simply Energy will also provide you with monthly credits and community credits. The residential energy storage capacity amounts to 6 MW, while the commercial energy storage capacity is 2 MW.

Hot Water Program:

Homeowners in South Australia can receive bill credits and up-front rebates from Solahart when they install a SmartStore smart hot water system through Simply Energy.

Yes, you can. You can access the online management tool MyAccount using the website or the Simply Energy app, which allows you to:

  • Make your payments
  • History of payments
  • Keep an eye on your daily energy, gas, and solar consumption
  • Change/update contact information
  • Request additional time to pay an upcoming bill
  • Set up an installment payment plan
  • Register for e-billing
  • Set up a direct debit account

The Simply Energy Tracker app also helps customers monitor and manage their energy usage with smart meters. This tool allows customers to track how much electricity they use daily, set budgets, and even estimate their next bill.

Let us help you find a great value EFTPOS solution.

(Uploading your prior processing statements will help us tailor a proposal just for you and your business)

By clicking 'Submit' you acknowledge that you have read and agree to our Privacy Policy, Terms & Conditions, and consent to us providing your details to our merchant partners and consent to them contacting you about the Eftpos products and services they provide.

Enquiry

Compare rates from some of Australia’s leading energy providers for FREE

Let us find the Best Solution for you